Ryan Marcy
Our Employee Spotlight for April features Ryan Marcy, our Parts Manager. Ryan lives in Mountain Top with his wife, Kristine, and two sons, Charlie and Owen. He likes his hometown; it’s quiet, and people keep to themselves. Let’s learn more about Ryan.
AL: How long have you been with Action Lift?
It will be 15 years in May that I’ve been at Action Lift.
AL: Describe what your job entails.
I’m responsible for managing the parts department’s daily tasks, which include supporting service technicians and our customers with the parts they need, as well as overseeing inventory management and ordering.
AL: Who inspired you to pursue the career you have today?
My mom. She helped me get a job here, which was meant to be temporary; I originally wanted to be a conservation officer. Her work ethic and passion for the company have driven me to be the best I can be in my career.
AL: What best advice can you give someone who has just started their career?
Don’t stray away from things that seem too difficult; push yourself to tackle things that may not seem possible. Even if it becomes something you need help with, so be it; that’s what I have found to be the best way to learn.
AL: What are the most demanding challenges you’ve had at work? How did you overcome them?
The world after COVID has been the most challenging problem since I started. Maintaining inventory levels and a steady flow of parts and supplies while considering the impacts on the supply chain. I’m not sure we will ever fully overcome it, but being vigilant has been paying off.
AL: What’s your favorite movie or book, and why?
My favorite book is The Kite Runner, written by someone who grew up in Afghanistan right before the Soviet occupation in the 1980s. My favorite movie is Gettysburg; it features an all-star cast and offers a compelling perspective from both sides of the battle.
AL: Which of our 30 Fundamentals is your favorite, and why?
#10—Share Information. Too often, people seem to keep information too close to their chest. Whether intentional or not, this creates barriers to productive work and discussion. I’ve spent considerable time working backward to obtain the information I needed to move forward, and something that should have taken no time at all became a major project. We can avoid unnecessary work and misdirection when we freely share information with those who require it from the start.
Thanks for sharing, Ryan!